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We at Transmart do business in a different way than traditional translation companies. An entirely transparent process from order receipt through delivery ensures output at a quality that meets customers' requirements. First, we select the translators best suited for customers’ needs from a large pool of registered translators on our proprietary "Transmart" customer-translator matching website. Then, we proceed with each project using a system to manage the translators in a closely integrated manner via the Internet. The system also enables the customers to monitor the progress and directly communicate with the translators.
Transmart’s business policy can be summed up in three keyword phrases: Speedy delivery, high quality and reasonable pricing. We always serve our clients with these keywords in mind. |
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Speedy delivery
With the explosive growth of the Internet and broadband communications, speed is increasingly the name of the game in the translation world. No longer can conventional translation business models meet customers’ requirements. Transmart has achieved a significant reduction in the time required for translation by closely integrating all the staff and translators involved via its network. |
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High quality
Translation quality, as we understand it, should be measured in terms of reliability to customers. To deliver reliability, it is critical to ensure visibility in every aspect of the translation process. Every time we start to work on a project, we conduct a translation trial to choose the translator(s) best suited for the customer’s needs and budget. We give visibility to the competence of our staff and translator(s) involved in the project as well as their workflow and other details in an effort to maintain our translation quality and in turn assure the customer of reliable deliverables. |
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Reasonable pricing
Transmart offers a flexible fee structure tailored to customers’ needs and budgets. |
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